Updated number and information:
You may have noticed a
change when calling Health Coach...
The phone
number and touchtone
options for Health Coach have changed.
But don't worry... the quality service you have
come to expect will not.
The new phone
number is 1-866-272-6007.
Updates to
the phone system will ensure you are getting the
fastest, most accurate service possible. The
new phone system will ask for the first 3
digits of your home zip code. By
entering this
information, your call will be routed
to a team of nurses dedicated to helping
you make better health care decisions. Using this
technology ensures that
each caller is getting a truly personal
experience.
Call
Health Coach from GE
- YOUR source for confidential information about
your health.
1-866-272-6007
(Core
Hours: 9 a.m. - 7 p.m. Eastern time,
Monday through Friday)
If you experience any
technical issues with the new number, call the GIS Help Desk
at 1-800-445-5690: select 1 at the first prompt – select 1
at the second prompt. Then provide the toll free number
experiencing problems and the details of the failure.
The call and
the service are confidential and offered at no
cost to those GE
employees and
dependents currently enrolled in a GE Medical Care
Option (GE Health Care Preferred, GE Health Care
Select, GE Medical Benefits or a GE-offered HMO).
Expert Medical Opinion Program
GE Global Health Plan
participants will now be able to utilize the online Expert
Medical Opinion program, as both eCleveland Clinic and
Center for Connected Health are able to accept requests from
most countries outside of the U.S.
If you or your dependents are diagnosed with a life-changing
or life-threatening condition, you want the best care you
can get. Through GE's "Expert Medical Opinion" program, you
can request a second opinion from leading medical experts at
The Cleveland Clinic and Center for Connected Health
(affiliates of Harvard Medical School, including
Massachusetts General and Brigham and Women's).
With Expert Medical Opinion, you become a patient of a top
specialist, without waiting weeks for an appointment or
traveling far from home. GE covers the full cost of these
services for employees and their dependents enrolled in the
GE Global Health Plan.
A second opinion from these medical leaders can confirm or
alter a diagnosis or treatment plan, and help you make the
best decisions for managing your condition. You'll receive a
comprehensive evaluation of your condition, along with
treatment recommendations – just as if you saw the doctor in
person.
With either Expert Medical Opinion program, you begin online
at the program’s Web site, where you will be guided
step-by-step through the process.
Related Links
Downloads
See your benefits book or
go online at
www.ge.benefits.com for more information. |
